Happy Lunar New Year from Cloud's Tea House   [2018-02-15]
Best wishes from "Cloud's Tea House", Wish all of you Happy Lunar New Year! Please stay Healthy & Happy! Having a cup of good tea everyday : )

Notice for operating hours for Lunar New Year 2018   [2018-02-14]
《Cloud's Tea House》2018 Lunar New Year Closing and Opening Schedule 15 Feb 2018(Thu)                     Close at 4pm 16 Feb 2018(Fri)                                  Close 17 Feb 2018(Sat)                                 Close 18 Feb 2018(Sun)                                Close 19 Feb 2018(Mon)                     Open at 2pm 20-23 Feb 2018 (Tue to Fri)      Open as normal 24 Feb 2018(Sat)                                 Close 25 Feb 2018(Sun)                                Close 26 Feb 2018(Mon)                                Close 27 Feb 2018(Tue) onward         Open as normal

New Arrival "2002 Fuhai Menghai Seven-son Six Green Leaves【Snow Mark Junior】 (Dry Storage 357g)"   [2018-02-09]
New Arrival
"2002 Fuhai Menghai Seven-son Six Green Leaves【Snow Mark Junior】 (Dry Storage 357g)"
Please click here to BUY now
Cloud's Tea House Presents Time Limited Offer: Gold X Red LNY Gift Set   [2018-02-08]
Shop for the Lunar New Year at Cloud's Tea House: 【Gold X Red】Lunar New Year Gift Set 【Gold X Red】brings you GOOD GOOD GOOD LUCK in Year of Dog Make this Lunar New Year unlike any other! Shop for Lunar New Year now
2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 666g)   [2018-02-07]
New Arrival
Pre-Celebration of Lunar New Year
Buy two get one FREE
"2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 666g)"
Please click here to BUY now
New Arrival "Supreme Cloud's Dan Cong (100g)" Pre-Celebration of Lunar New Year Promotion   [2018-02-07]
New Arrival
Pre-Celebration of Lunar New Year Promo
"Supreme Cloud's Dan Cong (100g)"
Please click here to BUY now
2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 366g)   [2018-01-31]
New Arrival
Pre-Celebration of Lunar New Year
Buy two get one FREE
"2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 366g)"
Please click here to BUY now
Restocked "2002 Fuhai Menghai Seven-son Six Green Leaves-Snow Mark Junior (Natural Storage 357g)"   [2018-01-25]
Restocked "2002 Fuhai Menghai Seven-son Six Green Leaves-Snow Mark Junior (Natural Storage 357g)" Please click here to BUY now
2011 Xiaguan Golden Flavor Round Tea Cake (Dry Storage 357g)   [2018-01-23]
New Arrival "2011 Xiaguan Golden Flavor Round Tea Cake (Dry Storage 357g)" Please click here to BUY now
2011 Xiaguan Golden Auspiciousness (Dry Storage 357g)   [2018-01-23]
New Arrival "2011 Xiaguan Golden Auspiciousness (Dry Storage 357g)" Please click here to BUY now
  
 
1. 2011 Xiaguan Golden Flavor Round Tea Cake (Dry Storage 357g)
268.00
2. 2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 666g)
2980.00
3. 2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 366g)
2880.00
4. 2017 TAETEA Xuanyuan Hao Raw Tea Cake (Dry Storage) (Tea of Yellow Emperor)
3880.00
2880.00
5. 2002 Fuhai Menghai Seven-Son Six Green Leaves【Snow Mark Junior】 (Dry Storage) (357g)
3680.00
6. 2003~2004 Dual Secret Stamps Brown Changtai without Barcode (Dry Storage – 357g)
1680.00
7. 2002 Fuhai Menghai Seven-son Six Green Leaves【Snow Mark Junior】 (Natural Storage) (357g)
2980.00
8. 2005 Mengku Seven-son - Mengku Spring Tea (Dry Storage)(400g)
598.00
9. Collection Series No.1 (Dry Storage)(357g)
1280.00
10. 2003~2004 Dual Secret Stamps Brown Changtai without Barcode (Natural Storage – 357g)
1280.00
11. 2011 Xiaguan Golden Auspiciousness (Dry Storage 357g)
298.00
12. 1999~2000 Fuhai Yiwu Six Green Leaves (Natural Storage)[No Wrapper & Non intact] (357g)
4480.00
3688.00
13. 2008 Lao Man é Brand Menghai Spring Tea (Raw Tea)(Dry Storage)(357g)
268.00
14. Supreme Cloud's Dan Cong (100g)
238.00
198.00
15. Time Limited Offer: Gold X Red LNY Gift Set
226.00
198.00
New Arrival
On Sale
Hot Items
Promotional Package
Raw Puerh Tea (39)
Ripe Puerh Tea (3)
Jasmine Tea (Scented Tea) (2)
Oolong Tea (9)
White Tea (2)
Gift Box Set (1)
Cloud's Book Store (1)
Cloud's Publication (2)

2002 Fuhai Menghai Seven-Son Six Green Leaves【Snow Mark Junior】 (Dry Storage) (357g)

3680.00

2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 666g)

2980.00
Special Offer: 【Pre-Celebration of Lunar New Year】Buy two get one FREE
(Already sold out in a very short period of time, thanks for the support)


Supreme Cloud's Dan Cong (100g)

238.00
198.00
Special Offer: 【Pre-Celebration of Lunar New Year Promo】HK$498 for 3 boxes (100g per one box), average HK$166 per one box after discount, nearly 31% off!!

Time Limited Offer: Gold X Red LNY Gift Set

226.00
198.00
Special Offer: Time Limited Offer: Gold X Red LNY Gift Set

Collection Series No.1 (Dry Storage)(357g)

1280.00

2006 Mengku Mini Tea Cake (Dry Storage)(145g)

198.00

2008 Lao Man é Brand Menghai Spring Tea (Raw Tea)(Dry Storage)(357g)

268.00

2005 Mengku Seven-son - Mengku Spring Tea (Dry Storage)(400g)

598.00

2007 Badashan Brand Yiwu Puerh Tea Factory Yepiao Xiangqi (Dry Storage)(400g)

898.00

2002 Fuhai Menghai Seven-son Six Green Leaves【Snow Mark Junior】 (Natural Storage) (357g)

2980.00

2002 Fuhai Menghai Seven-Son Six Green Leaves【Snow Mark Junior】 (Dry Storage) (357g)

3680.00

2006 Mengku Arbor King Tea Cake (Dry Storage)(500g)

898.00

1999~2000 Fuhai Yiwu Six Green Leaves (Natural Storage)[No Wrapper & Non intact] (357g)

4480.00
3688.00
Special Offer: Thanks for the support, ALL sold out.

2003~2004 Dual Secret Stamps Brown Changtai without Barcode (Natural Storage – 357g)

1280.00

2003~2004 Dual Secret Stamps Brown Changtai without Barcode (Dry Storage – 357g)

1680.00

2017 TAETEA Xuanyuan Hao Raw Tea Cake (Dry Storage) (Tea of Yellow Emperor)

3880.00
2880.00
Special Offer: All the redeemable Xuanyuan Hao have been redeemed

2008 Lao Man é Brand (IFOAM - Little Chinese Cabbage) Menghai Ripe Tea (357g)

538.00

2011 Xiaguan Golden Auspiciousness (Dry Storage 357g)

298.00
Special Offer: 【Lunar New Year Promo】:HK$1,668 / per one stack (7 tea cakes)

2011 Xiaguan Golden Flavor Round Tea Cake (Dry Storage 357g)

268.00
Special Offer: 【Lunar New Year Promo】:HK$1,498 / per one stack (7 tea cakes)

Time Limited Offer: Gold X Red LNY Gift Set

226.00
198.00
Special Offer: Time Limited Offer: Gold X Red LNY Gift Set

2004 Changtai Green Scholars 4-tea-cake Set (Dry Storage) (including "Yiwu", "Yibang", "Manzhuan" & "Menghai")

8620.00
7888.00
Special Offer: 【Lunar New Year Fortune Special Offer】HK$7,888 for One Tea Set(Four Tea Cakes)

1999~2000 Fuhai Yiwu Six Green Leaves (Natural Storage)[No Wrapper & Non intact] (357g)

4480.00
3688.00
Special Offer: Thanks for the support, ALL sold out.

2017 TAETEA Xuanyuan Hao Raw Tea Cake (Dry Storage) (Tea of Yellow Emperor)

3880.00
2880.00
Special Offer: All the redeemable Xuanyuan Hao have been redeemed

Superior Autumn Iron Buddha (100g)

168.00
138.00
Special Offer: 【Lunar New Year Fortune Special Offer】HK$138 per one box

2011 Xiaguan Golden Auspiciousness (Dry Storage 357g)

298.00
Special Offer: 【Lunar New Year Promo】:HK$1,668 / per one stack (7 tea cakes)

2011 Xiaguan Golden Flavor Round Tea Cake (Dry Storage 357g)

268.00
Special Offer: 【Lunar New Year Promo】:HK$1,498 / per one stack (7 tea cakes)

2006 Dayi Golden Harmonious Flavor - 66 Tea Cake (Dry Storage 666g)

2980.00
Special Offer: 【Pre-Celebration of Lunar New Year】Buy two get one FREE
(Already sold out in a very short period of time, thanks for the support)


Supreme Cloud's Dan Cong (100g)

238.00
198.00
Special Offer: 【Pre-Celebration of Lunar New Year Promo】HK$498 for 3 boxes (100g per one box), average HK$166 per one box after discount, nearly 31% off!!

Time Limited Offer: Gold X Red LNY Gift Set

226.00
198.00
Special Offer: Time Limited Offer: Gold X Red LNY Gift Set

Shipment/Delivery

As a customer, you have the option to choose the shipping option that works best for you. We provide courier delivery service and local pick-up. Customers are not required to pay any delivery charge when choosing the local pick-up. For courier delivery service, the cost depends on your selected shipping option and the destination.

1.

Courier Delivery

 

1.1)

Local Delivery Service

  • The products will be delivered by Courier Company within 10 days after our email confirmation, to the destination provided by customer.
  • Each order will be delivered to ONE destination only.
  • If the delivery is failed, an email notification will be sent to customer, with the self pick-up information at our office. Customer is required to show HKID card or passport and the order confirmation email for product collection. If the product is not collected in six months, we reserve the right to handle the products by our discretion and will not be responsible for any loss it might incur to the customer.
  • The delivery service will not be provided if the postal address is a Post Box or Post Office.
  • Please sign on the delivery note to confirm the product is under good condition.

1.2)

International Delivery Service

 

  • We also provide non-local delivery service. For the countries at service and the delivery charge, please refer to the shopping cart while placing order. The charges vary from different products and quantities.

 

  • Under normal situation, the products will be delivered by Courier Company within 15 working days after our email confirmation, to the destination provided by customer.
  • If the delivery is failed, an email notification will be sent to customer, with the self pick-up information at our office. Customer is required to show HKID card or passport and the order confirmation email for product collection. If the product is not collected in six months, we reserve the right to handle the products by our discretion and will not be responsible for any loss it might incur to the customer.
  • The delivery service will not be provided if the postal address is a Post Box or Post Office.

 

1.3

Change of Delivery Address

 

 

 

Please e-mail or telephone our office if you want to change your delivery address after order confirmation. You may have to pay for the extra cost incurred. Once the order is dispatched to the courier, we will not accept any request for the change of delivery address. We are not responsible for any loss it might incur to the customer.

 

 

2.

Self Pick-Up

 

 

 

Customer can choose the self pick-up option for the online order or authorize someone on your behalf to pick up the order.

 

 

2.1

Self Pick-Up

 

 

 

Once your order is ready for pick-up, we will inform you the pick-up details. You are required to print the order confirmation and have it with you to our office for picking up your order. If you forgot to bring your order confirmation with you, we might request you to produce your HKID card for verification in order to protect your interest from any unauthorized collection.

 

 

2.2

Authorized Collection

 

 

 

You may authorize someone on your behalf to collect the order for you. You are required to provide the order confirmation and your authorization letter to your representative. The name and HKID Card number of the authorized representative have to be written in your authorization letter together with copy of your HKID card. We will request your representative to produce his / her HKID Card for verification.

 

 

2.3

Collection Hours

 

 

 

Please refer to our Office Working Hours.

 

 

3.

Change of Delivery Method

 

 

 

3.1) If you have any questions on the courier or the delivery charges, please call us or e-mail to us for enquiry.
3.2) Once the order is dispatched to the courier, we cannot accept any request for the change of delivery method, including change of other courier company or change from self-pick up to courier delivery.
3.3) If customers insist on changing the delivery method to self pick-up, we may arrange for that only if the order has not been dispatched. However, the paid delivery charge will not be refunded. We reserve the right to deny any change request once the order is confirmed and will not be responsible for any loss it might incur to the customer.

 

 

4.

Damaged Products Exchange / Refund

   

4.1

If there is any damage when the product delivered, please contact us by calling 852- 2222 2222 immediately.

   
4.2 Customer should return the damaged products and delivery invoice to us for investigation, in order to process the redemption or refund.
   
4.3 All products can be exchanged once only. After checked the returned damaged products and certifications, our company reserves the right to reject the exchange or refund request.
   
4.4 Please be reminded that we will not be responsible for any damage or lost of products occurred by postal failure.

 

 

5.

Remarks

 

 

5.1 All items are available until stock lasts. No prior notice will be post for any out-of-stock products.
   
5.2 We reserve the rights to change the product information and price, delivery charge and shopping terms and conditions anytime without prior notice.
   
5.3 We reserve the right to make all final decisions if any dispute arises.
   

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